Privacy Policy

Last updated: March 28, 2026

Covenant Dept. operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Covenant Dept. is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address

• Financial information, including payment card information, transaction details, payment confirmation, and other payment-related details

• Account information, including your username, password, preferences, and settings

• Transaction information, including the items you view, add to cart, purchase, return, exchange, or cancel, and your past transactions

• Communications with us, including the information you provide when contacting customer support

• Device information, including information about your device, browser, network connection, IP address, and other identifiers

• Usage information, including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you place an order, create an account, use the Services, communicate with us, or otherwise provide information to us

• Automatically through the Services, including from your device when you visit our website or use our Services, and through cookies and similar technologies

• From service providers who collect or process information on our behalf

• From partners or other third parties

How We Use Your Personal Information

Depending on how you interact with us and which services you use, we may use your personal information for the following purposes:

To provide, tailor, and improve the services

We use your personal information to provide the Services, including to process payments, fulfill orders, arrange shipping, maintain your account, remember your preferences, provide customer support, process transactions, and improve your shopping experience.

For marketing and advertising

We may use your personal information to send marketing and promotional communications by email, text message, or postal mail and to show you advertisements for our products or services on our website or other websites, including based on your activity on the services.

For security and fraud prevention

We use your personal information to provide a secure shopping experience, authenticate accounts, detect and investigate fraud, illegal activity, or other misuse of the services, and protect our business and customers.

To communicate with you

We use your personal information to respond to your questions, provide support, and communicate with you about your orders, account, or other service-related matters.

For legal reasons

We may use your personal information to comply with applicable law, respond to legal requests, enforce our terms and policies, and protect our rights, business, and users.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• With Shopify, vendors, and service providers who perform services on our behalf, such as payment processing, fulfillment, shipping, cloud storage, analytics, and customer support

• With business and marketing partners to provide marketing services and advertising

• When you direct us, request us, or otherwise consent to our disclosure of information to third parties

• With our affiliates or within our corporate group

• In connection with a business transaction, such as a merger, acquisition, or bankruptcy

• To comply with legal obligations, respond to lawful requests, enforce our terms or policies, or protect the Services, our rights, and the rights of others

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

We may also use certain Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify. In these cases, Shopify may be responsible for certain processing activities related to your personal information, including responding to requests to exercise your rights where applicable.

To learn more about how Shopify uses your personal information, you can review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or online platforms not operated or controlled by Covenant Dept. If you follow links to third-party sites, you should review their privacy and security policies and other terms.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or services.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” the personal information of individuals under 16 years of age as those terms are defined under applicable law.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee absolute security. We also recommend that you do not use unsecured channels to send sensitive or confidential information to us.

We retain your personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

• The right to access the personal information we hold about you

• The right to request deletion of your personal information

• The right to request correction of inaccurate personal information

• The right to receive a copy of your personal information and, where applicable, request that it be transferred to a third party

• The right to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising, where applicable

• The right to manage your communication preferences, including opting out of promotional emails by using the unsubscribe link in our emails

Please note that these rights are not absolute and may apply only in certain circumstances.

You may exercise any rights available to you by contacting us using the details below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights.

Depending on where you live, you may also be able to exercise certain rights directly through Shopify in relation to the data Shopify processes. To learn more, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

We recognize Global Privacy Control signals where required by applicable law. Other than Global Privacy Control, we do not respond to “Do Not Track” signals that may be sent by your browser or device.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, and processed outside the country where you live.

If we transfer personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent lawful transfer mechanisms, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we will post the updated Privacy Policy on this website, revise the “Last updated” date above, and provide notice where required by law.

Contact

If you have any questions about this Privacy Policy or our privacy practices or would like to exercise any rights available to you, you can contact us at:

Email: info@covenantdept.com